ABOUT TUSKS BILTONG LTD
Tusks Biltong Ltd is a small family business established in 2020 and run by Carmen & Deano.
"I spent most of my life growing up in Zimbabwe and after moving to the UK I longed for the traditional tastes that bring back childhood memories from tucking into a bag of biltong to endulging in sweet, succulent, sticky koeksisters. Having been unable to find that true taste of home, we made it our mission to perfect our recipes for that authentic taste I remembered. Initially supplying to friends and family as a hobby, word soon spread and we started receiving interest from people wanting to buy our products. We made the decision to turn our hobby into a business and bring these tastes to our customers"
"Having previously consumed biltong as a means of increasing protein intake during intense training periods, I found that I genuinely enjoyed the taste. When Carmen introduced me to the true authentic tasting biltong, I was hooked. Working together we mastered the combination of recipes and drying processes resulting in the product we sell today".
We are dedicated to supplying our customers with the highest quality bespoke African delicacies.
You can count on us to prepare & deliver your order promptly, hassle free & at a fair price. Contact us to learn more about what we do.
ALLERGENS & INTOLERANCES
***All of our products may contain traces of NUTS, MILK, EGGS, SOY, WHEAT GLUTEN, CELERY & SHELLFISH/FISH***
Our biltong is made to order, meaning it's is prepared and hung only once the order is placed, ensuring it is of the finest and freshest quality possible. Following this, our dispatch times are approximately 6-10 days after an order is received. We then use Royal Mail 2nd class, and charge dependent on weight. For international delivery please contact us prior to order.
PACKAGING & STORAGE
All biltong orders below 300g will be prepackaged in brown paper bags. Orders above 300g will be vacuum sealed in foil lined bags and should be transferred to paper bags or breathable containers once opened. Biltong should be stored in a cool, dry, well ventilated area to avoid moisture build up and should be shuffled twice daily. Slabs/sticks should be sliced as and when required. Should you require small orders to be kept for some time, please contact us to arrange for them to be vacuum sealed, in which additional costs will be requested. All biltong and koeksisters that are vacuum sealed can be frozen for later use. Once open, consume within 7 days.
We have strict measures in place to ensure that your order will reach you in perfect condition. If at any point you are unsatisfied with your order, please do not hesitate to contact us directly on 07718080991 and we will endeavour to rectify any issues. Items can be returned within 7 days of receiving your order in sealed original packaging and a full refund will be given to include original postage costs.